Ordering & Shipping

Order Processing Information
Because your STONEHINGED jewelry is an original, your order is handcrafted upon receipt of your order. Please allow up to 5 business days for order processing except in cases where materials may have to be special ordered (you will be contacted via e-mail if extra processing time is required).

Shipping & Handling Information
We add a low, flat shipping rate of just $5.99 on every order. We use USPS® as our shipping carrier for all orders and ship packages via Priority Mail®. Generally you can expect your package to arrive in 2-3 business days after receiving a shipment confirmation e-mail from us. If you have any questions, or if you wish to request an alternative shipping method and/or insurance, please contact us to obtain a quote and to place your order.

Payment Information
Orders are safely and securely processed by PayPal®. You do not need to have an account with PayPal to place an order with STONEHINGED. You will be presented with the option to pay with your credit card as a PayPal guest or use your existing PayPal account or create an account for future ordering convenience. You will receive an order confirmation by e-mail from PayPal soon after you place your order.

If you prefer, we'll gladly take your credit card order by phone. Simply call (859) 552-0409 between the hours of 9AM and 5PM ET.

Sorry, we do not ship items C.O.D.

Returns Information
We guarantee you'll love your STONEHINGED jewelry purchase. On the rare occasion that you aren't satisfied with your purchase, return the jewelry within 7 (seven) days and we will exchange or refund the purchase price, less shipping costs, to you upon receipt of the jewelry.

Each item must be returned in the same condition as it was sent, unworn and undamaged. Packages must be return prepaid, we cannot accept C.O.D. deliveries.

We suggest sending your return via insured USPS to:

STONEHINGED
c/o Karen Lockridge
752 Bailey Road
Georgetown, KY 40324-9082

Pricing Information
All prices include sales tax. We reserve the right to adjust pricing at anytime or to correct pricing mistakes.