Ordering & Shipping

Order Processing Information
Because your Stonehinged jewelry is an original, your order is handcrafted upon receipt of your order. Please allow up to 5 business days for order processing except in cases where materials may have to be special ordered (you will be contacted via email if extra processing time is required).


Shipping & Handling Information
Most jewelry orders ship for just $5.99 to a US destination. Jewelry orders over $100 ship for free to US destinations. Shipping charges for salt candles and lamps are assessed by weight. We use USPS® as our shipping carrier for all orders. Generally, you can expect your package to arrive in 2-3 business days after receiving a shipment confirmation email from us.

We also ship to Australia, Canada and the United Kingdom. Shipping charges are assessed by weight. We use USPS® as our shipping carrier for all orders and typically ship packages via Priority Mail International®. Please allow 6-10 business days for delivery. If you have any questions, please contact us to obtain a quote and/or to place your order.


Payment Information
Orders are safely and securely processed by PayPal®. You do not need to have an account with PayPal to place an order with Stonehinged. You will be presented with the option to pay with your credit card as a PayPal guest or use your existing PayPal account or create an account for future ordering convenience. You will receive an order confirmation by email from PayPal soon after you place your order.

If you prefer, we'll gladly take your credit card order by phone. Simply call (859) 552-0409 between the hours of 9AM and 6PM Eastern Time.

Sorry, we do not ship items C.O.D.


Returns Information
We guarantee you'll love your Stonehinged jewelry purchase. On the rare occasion that you aren't satisfied with your purchase, return the jewelry within 7 (seven) days and we will exchange or refund the purchase price, less shipping costs, to you upon receipt of the jewelry. Before returning your item, please complete a product return request form.

Each item must be returned in the same condition as it was sent, unworn and undamaged. Packages must be return prepaid, we cannot accept C.O.D. deliveries.

We suggest sending all returns insured to:

Stonehinged
c/o Karen Lockridge
752 Bailey Road
Georgetown, KY 40324-9082


Pricing Information
We reserve the right to adjust pricing at anytime or to correct pricing mistakes.

 

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by , Sugarland, TX - 04/23/2012
My package arrived this week and it was like Christmas all over again! I'm always excited when I see those blue boxes! More great pieces from my favorite jewelry designer!
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